What stays on your device
When you use the free planner, your survey answers, plan, workout logs, weigh-ins and settings are saved in your browser's IndexedDB on your device. Without an account nothing is uploaded to us. Clearing this site's data in your browser deletes them, so use the app's backup export if you want a copy.
What the website collects
- Anonymous funnel events. The site and app send a small number of events such as a plan being generated or a Pro screen being viewed. They are stored by us and forwarded to SaasMochi, a first-party style analytics service. An event holds only its name and a few short labels. It is stored without a user id, IP address or user agent, and it never includes your answers, weight, workouts or other health data.
- Fonts. The Inter typeface is bundled with the site and loaded from our own domain. We do not use advertising trackers or sell ad audiences.
- Server logs. Our hosting providers may keep routine request logs (such as IP address and page requested) for security and reliability.
Accounts and sync
The planner never requires an account, and an account is free. If you create one, sign-in is handled by Clerk, which stores your email and credentials and sets the cookies needed to keep you signed in. See Clerk's own privacy policy for how it handles that data.
For signed-in users, your plan, profile, workouts, weight log, notes and settings are stored on our server so they sync between your devices and act as a cloud backup. You can download that data and delete your account, which deletes the server-side data, from the account page in the app. Signing out stops syncing and leaves the data on your device.
Share links
If you create a share link we store a sanitized snapshot of the progress or plan you chose to share, without your email or account id, under a random token. Anyone with the link can see the snapshot. You can revoke a link at any time and it stops working.
Payments
Pro passes are paid through PayPal. The payment happens in PayPal's window: PayPal handles your PayPal login, cards and payment details under its own privacy policy, and Liftcadence never receives or stores card data. For each purchase we store the PayPal order id, the plan, the amount and currency, the status and the dates, plus the Pro pass it created. We use them to give you the pass, restore it if something fails, answer support and refund requests, and keep accounting records.
How long payment records are kept for accounting purposes is a pending legal decision. Until it is made, deleting your account deletes your orders and passes from our database; anything PayPal keeps stays with PayPal. We will state the retention period here once it is decided.
The former Pro waitlist
Before Pro went on sale you could leave your email on a waitlist. The waitlist form is closed. Emails that were collected are kept based on your consent and we have not sent mail to them. To be removed, write to support@liftcadence.com.
Contact messages
When you use the contact form, your name, email, topic and message are forwarded to our support inbox through a third-party form service (FlexSubmit). We use them only to answer you and keep them in the support inbox for as long as needed to handle your request.
We do not sell your data
We do not sell, rent or trade personal data. We share it only with the service providers named on this page so the site and the form work, or when the law requires it.
Your choices
- Export. Use the JSON backup in the app to download your planner data, or download your account data from the account page.
- Deletion. Clear the site's data in your browser to remove planner data from your device. Delete your account in the app to remove what we hold for it. For an old waitlist email or a contact message, email us and ask.
- Access and correction. Email us and we will tell you what we hold about you and correct or delete it.
Write to support@liftcadence.com or use the contact form and choose the privacy topic.
Health data
Weight, injuries and health conditions are sensitive. Without an account they stay on your device and we do not receive them; if you sign in to sync, they are stored on our server with the rest of your planner data. Please do not send health details through the contact form unless you want us to see them.
Children
Liftcadence is not directed at children under 13 and we do not knowingly collect their personal data.
Changes
We will update this page and its date when our practices change. See also the terms and the disclaimer.